Privacy policy

1. Introduction

This Privacy Policy outlines SearchX ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.search-x.com.au ("Site"), or otherwise share personal information with us (collectively: "Users").

2. Compliance with Australian Privacy Laws

SearchX is committed to complying with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles (APPs), which govern the collection, use, and disclosure of personal information.

4. What Information Do We Collect?

We collect two types of data from Users:

  • Non-Personal Information: Unidentified and non-identifiable information, such as aggregated usage data, browser type, operating system, language preferences, and online activity on the Site.

  • Personal Information: Identifiable information that may include:

  • Device Information: IP address, geolocation data, unique identifiers (e.g., MAC address, UUID), and browser details.

  • Registration Information: When you sign up for our services, we may collect your name, email address, phone number, postal address, and payment details.

5. How We Collect Your Information

We collect information:

  • When you voluntarily provide it to us through forms or registration on our Site;

  • When you use or access our Site;

  • From third-party providers, such as analytics services and public registers.

6. How We Use Your Information

We use collected information for the following purposes:

  • To provide and improve our services;

  • To communicate with you regarding services, updates, and support;

  • To conduct analytics and enhance user experience;

  • To comply with legal obligations;

  • To serve targeted advertisements (see "Marketing").

We do not sell, rent, or share Users' personal information with third parties, except as outlined in this Privacy Policy.

7. Sharing of Information

We may share Personal Information with:

  • Our subsidiaries, affiliated companies, and subcontractors;

  • Service providers assisting in hosting, marketing, analytics, and technical support;

  • Legal and regulatory authorities, if required by law;

  • Potential buyers or investors in the event of a corporate transaction.

8. User Rights Under Australian Law

You have the right to:

  • Access and obtain a copy of your Personal Information;

  • Request correction of inaccurate information;

  • Request deletion of your Personal Information (subject to legal requirements);

  • Withdraw consent for direct marketing communications;

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have not handled your information appropriately.

9. Retention of Data

We retain your Personal Information for as long as necessary to fulfil our services and legal obligations. We will securely destroy or de-identify information that is no longer required.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and user experience. Users can disable cookies through browser settings, though some features may not function properly.

We also use Google Analytics to track user activity. For more information, please review Google's Privacy Policy.

11. Marketing and Advertising

We may use your Personal Information to send marketing communications regarding our services. You can opt out at any time by clicking the "unsubscribe" link in marketing emails or by contacting us at info@search-x.com.au.

12. Security Measures

We take reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

12. International Data Transfers

If we transfer Personal Information outside Australia, we will ensure compliance with the Australian Privacy Principles by using appropriate data protection measures or obtaining your consent where required.

13. Children’s Privacy

Our Site is not intended for use by individuals under 18 years of age. We do not knowingly collect Personal Information from minors without parental consent. If you believe a minor has provided us with their information, please contact us at info@search-x.com.au.

14. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any material changes will be posted on our website. Your continued use of our Site after changes take effect constitutes your acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: info@search-x.com.au
Website: www.search-x.com.au