SearchX Terms & Conditions

Welcome to SearchX. These Terms and Conditions of Use (“Terms”) govern your access to and use of the SearchX website, mobile applications, and associated services (collectively, the “Platform”), owned and operated by SearchX Pty Ltd ACN 680 745 733 (“SearchX”, “we”, “us”, or “our”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Platform.

1. Scope of Services

SearchX provides an online platform that enables real estate agents, vendors, and other users to generate seller disclosure reports, access property-related documentation, and connect with affiliated services (the “Services”).

SearchX is not a law firm and does not provide legal advice. Any legal services facilitated through SearchX are delivered by separate incorporated legal practices under applicable legal profession laws.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use the Platform. By using the Platform, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features, you may be required to register an account. You agree to provide accurate and complete information and keep your credentials secure. You are solely responsible for activity under your account.

4. Use of the Platform

You agree not to:

Use the Platform for any unlawful, misleading, or fraudulent purpose;
Interfere with the operation or security of the Platform;
Access data or content not intended for you;
Reverse engineer, decompile, or disassemble any part of the Platform;
Use automated tools to extract data from the Platform without our written permission.

We may suspend or terminate your access if you breach these Terms.

5. Fees and Payments

Certain Services may be subject to fees. You agree to pay all applicable charges in accordance with the pricing displayed at the time of ordering. Fees are in Australian dollars and inclusive of GST unless otherwise stated.

SearchX may update pricing at any time. Continued use of the Platform following a change in fees constitutes your agreement to the new charges.

6. Intellectual Property

All content on the Platform, including text, software, designs, trademarks, and logos, is owned or licensed by SearchX and protected by Australian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose. You must not copy, reproduce, or distribute any part of the Platform without our prior written consent.

7. Privacy

Your personal information is collected and handled in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your information as described in that policy.

9. Disclaimer and Limitation of Liability

The Platform and Services are provided “as is” and “as available”. We make no warranties or representations about the accuracy, reliability, or completeness of any content or output generated through the Platform.

To the maximum extent permitted by law:

We exclude all warranties not expressly stated in these Terms;
We are not liable for any indirect, incidental, or consequential loss;
Our liability for any breach of these Terms is limited to the resupply of the relevant Services or the amount paid by you for those Services (whichever is less).

10. User-Submitted Information

You are responsible for all information you submit through the Platform. You warrant that all such content is accurate, lawful, and does not infringe any third-party rights.

You grant us a non-exclusive, royalty-free licence to use, host, and display this content for the purpose of delivering our Services.

11. Termination

We may suspend or terminate your access to the Platform at any time for breach of these Terms, misuse of the Platform, or at our sole discretion. You may also cease use of the Platform at any time.

Provisions that by their nature survive termination (e.g. intellectual property, disclaimers, and indemnities) will continue to apply.

12. Changes to These Terms

We may amend these Terms from time to time by posting the updated version on our Platform. Continued use of the Platform after such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

14. Engagement of SearchX Legal Pty Ltd

By placing an order through the Platform, you expressly acknowledge and authorise that SearchX Pty Ltd will engage SearchX Legal Pty Ltd (an incorporated legal practice) to review search results and prepare the Form 2 Seller Disclosure Statement required under Queensland legislation.

You acknowledge that:

SearchX Legal Pty Ltd is a separate legal entity from SearchX Pty Ltd;
The two entities have common shareholders and operate in close commercial alignment;
SearchX Pty Ltd is the client of SearchX Legal Pty Ltd, not you as the end user or vendor;
Legal services are provided to SearchX Pty Ltd pursuant to a standing retainer agreement; and
The role of SearchX Pty Ltd is to provide the technology platform and operational portal through which legally compliant disclosure documentation is generated and delivered by a legal practitioner.

Nothing in your use of the Platform or Services creates a solicitor-client relationship between you and SearchX Legal Pty Ltd. Any legal review or compliance service provided via the Platform is performed by SearchX Legal Pty Ltd for SearchX Pty Ltd.

You further acknowledge and agree that:

While a comprehensive suite of property searches is undertaken, certain disclosures required under Queensland legislation (including, but not limited to, unregistered encumbrances, oral agreements, unregistered written agreements, or non-searchable notices) are incapable of being identified via search;
You are solely responsible for answering all questions contained within the Vendor Questionnaire accurately, honestly and to the best of your knowledge;
The responses you provide are relied upon by SearchX Legal Pty Ltd for the preparation of the Form 2 Seller Disclosure Statement, which is a legal document required to be given to the buyer;
Any failure to disclose material facts, or any incorrect, misleading or incomplete information you provide, may give rise to legal consequences, including potential termination of the contract of sale by the buyer; and
SearchX Pty Ltd and SearchX Legal Pty Ltd are not liable for any adverse consequences resulting from your failure to provide accurate and complete responses to the Vendor Questionnaire.
If you need assistance with your questionnaire you can use the chatbot embedded throughout the website, email legal@search-x.com.au or call (07) 3053 5666 for assistance.

15. Agent Facilitation Only

Where a real estate agent (Agent) assists a vendor in placing an order with SearchX, the Agent is acting solely in a facilitative or administrative capacity to help the vendor access the Services. The Agent is not a party to the agreement between the vendor and SearchX and is not a customer of SearchX in respect of the Services.

SearchX deals exclusively with the vendor as the instructing party, and any legal obligations, rights, or liabilities arising from the Services are owed solely to and by the vendor. The Agent assumes no liability whatsoever in connection with the Services provided by SearchX, and the involvement of the Agent shall not be construed as a legal or contractual relationship between the Agent and SearchX.

For clarity, the Agent does not provide legal instructions and does not warrant or guarantee any aspect of the Services.

16. Contact Us

For questions or concerns regarding these Terms, please contact:

SearchX Pty Ltd
Email: hello@search-x.com.au